ISN Europe is always on the look out for exceptional individuals with the drive to accelerate their careers in a fast moving and extremely agile environment. Please see below detail on the ISN Group roles we are currently recruiting for.

Parts Assistant

Responsible to: Parts Manager.

Location: Ramsey, Cambridgeshire.

Hours of Work: 40 hours a week. Monday to Friday 8:30 – 17:00 (30-minutes lunch break)

Purpose of the Post

To schedule installations and service work for our engineers ensuring the parts are in stock before arranging with customers.


  • Receiving inbound calls to diagnose faults with machines and arrange parts dispatch if required
  • Making outbound calls to customers
  • Costing parts and enquiries
  • Raising and sending invoices to customers
  • Liaising with Service Department to ensure parts are available for engineers
  • Packing parts for dispatch
  • Sourcing and picking parts for engineers
  • Liaising with factories on parts enquiries
  • Putting away deliveries
  • General good housekeeping of the stores department

Skills required

  • Excellent telephone manner
  • Basic knowledge of Microsoft Office
  • Basic knowledge of Sage accounts (desired not essential)
  • UK Driving licence
  • Good problem-solving skills and an ability to multitask

Apply today by emailing your CV and covering letter using the portal below.

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